Integrated Sexual Health Services remain available during lockdown. They continue to provide urgent and some non-urgent care to service users, however, there are a number of temporary changes in response to the coronavirus Covid-19 outbreak.

There currently isn’t the option to ‘walk-in’ and if you wish to access an appointment you will be triaged via their Information and Booking line: 0800 328 3383, Monday to Friday, 8am-5pm.

You will be assessed over the phone and priority patients are given a time for either a face to face or a telephone consultation appointment.

Booked appointments can be made for the following clinics only: Chesterfield; Derby; Buxton; Swadlincote and Long Eaton. Other peripheral clinics are currently closed.

The service now has a number of self-care options that you can access online. These free, confidential and discreet items include:

• Condoms by post – C-Card for 13-24 year olds and over 24 years+.
• Oral contraception – virtual assessment and prescriptions posted out.
• Postal emergency contraception (over 16s only). Under 16s can still contact us to request emergency contraception via our information and booking line.
• STI & HIV testing – including treatment for chlamydia by post.
• Virtual sexual health promotion advice – via self-referral online to speak to a sexual health promotion practitioner regarding things like risky sexual behaviours, STIs concerns and general sexual health & wellbeing advice.
• Photo diagnosis for lumps, bumps and warts – for people aged 18 years and over. This can be booked via the information and booking line number.

For more information and sexual health service updates visit: Your Sexual Health Matters

If you need help with advice on welfare benefits, financial issues, employment, consumer problems, relationships, housing and legal issues in a confidential and familiar setting, you can make an appointment to see an adviser at the Surgery, who visits weekly usually on a Monday.

If you need domestic help (shopping, cooking or laundry), you can try getting a home help from social services. They can also help with the provision of Lifeline devices for the elderly who live alone. Talk to your social worker, district nurse or GP to arrangea social services assessment. 

If you are looking for nursing help, your GP, ward nurse or hospital doctor can refer you to the district nurses. These are experienced, qualified nurses who can help with any nursing procedure at home, such as dressings or helping with giving medicines. They can arrange for you to have help with basic nursing care – bathing for example.

Macmillan nurses are nurse specialists who provide advice and support to people with cancer both in hospital and at home. They help control symptoms and can help at any stage of cancer. They often liaise between patients, relatives, GPs and the hospital to improve quality of life for the whole family during a stressful time. Some Macmillan nurses are qualified counsellors and can help to support close relatives and provide bereavement counselling.

Visit the Macmillan Cancer Support website for more information or contact the Macmillan Cancerline on 0808 808 2020 or email cancerline@macmillan.org.uk You have to be referred to the Macmillan nurses by a doctor or nurse who knows you.

The CPCS Service was launched by NHS England on the 29^th of October 2019. This was designed to facilitate patients having a same day appointment with their community pharmacist for a minor illness or an urgent supply of a regular medicine.

They have the aims of improving access to service and providing more convenient treatment close to the homes of patients.

You can access this service by referral through calling your GP practice, or by calling the NHS 111 line.

You can use your CPCS service if you suffer from any of the below conditions:

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements.  This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.

The NHS website has information on travel vaccinations with links to which vaccinations are needed for the country/ countries you are travelling to: NHS Travel Vaccinations

Travel health questionnaire

To help us offer the appropriate advice, please fill out the online form below before coming to see the nurse. 

Travel assessment forms must be received at the surgery 3 months prior to travel. 

The On Day Service is running in the areas of Ilkeston and Long Eaton to improve access to primary care.

Patients who call their GP for an appointment may be directed on that same day to the On Day Service where they will be seen by a GP or an advanced nurse practitioner as appropriate.

The On Day Service is available from 8am to 6.30pm on weekdays, excluding bank holidays. To use it, patients just call their normal GP number.

The On Day Service – making it easier for you to receive the care you need on the same day

• Making it easier for patients to receive a same day consultation with the relevant healthcare professional
• Increasing capacity and reducing waiting times for patients
• Practices working together to offer faster more responsive access
• Giving patients improved, quicker access to the healthcare they need
• Reducing A&E attendances

What is an Advanced Nurse Practitioner / Advanced Care Practitioner?

Advanced Practitioners are highly trained, skilled clinicians who can help you with many different health problems.

“I decided to undertake extra training so I can help patients with more complex problems.

Now I can prescribe medicines, request tests and interpret the results, and work on treatment plans with patients.

I can help a lot more patients, freeing up the doctors to see patients with the most urgent or complicated health issues.”

Everyone between the ages of 40 and 74 will be offered a health check every five years and over 75’s will be offered one every 3 years. At the check the risk of heart disease, stroke, kidney disease and diabetes will be assessed and you will be offered support and advice to help reduce that risk.

All our doctors and nurses offer advice and support to patients trying to give up smoking.

Our nurses provide smoking cessation appointments where they provide advice, support, monitoring, nicotine replacement and advice on other techniques to help you quit.